Field Service Engineer UPS (m/w/d)

Company Description

Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow."​ For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions.

Job Description

For our Data Center Segment (DCS) we are searching for an enthusiastic service engineer engaged in building top service knowledge about DCS products, who should be able to share this knowledge to others Delta field service engineers, service partners in EMEA region and utilize it in technical support of customers, sales, product management and participate on further improvement of product and services.

Responsibilities:

• Major part shall be customer trainings, technical support incl. on-site diagnostics/troubleshooting for critical cases.
• On–site diagnostics and service
•  Responsible for overall service related technical documentation used in EMEA, definition of scope of service jobs for each product (installation/commissioning/annual maintenance), spare parts list with substitution matrix.
• Building and managing network of service partner within EMEA
• Commercial mind-set. Able and experienced in transforming customers’ pain points into business opportunity. 

Qualifications

• At least 3 years of related experience as electrical engineer
• Understanding of power & infrastructure solutions
• Able to discuss and communicate technical details both at a high level and in simple Open to innovation and new technologies.
• Good communication and interpersonal skills
• Independent, highly achievement driven and team player
• Willing to travel within EMEA region
• Able to communicate fluent English & German (written and spoken)